We’re used to seeing J.D. Power every year, especially with its Initial Quality Survey, which finds out which new cars have the least problems in the first few months of ownership.
This time it is about the quality of the seats and the satisfaction of US car buyers. In a study by J.D. Power 2021, the company surveyed 110,827 buyers and renters of new 2021 vehicles after 90 days of ownership from February to July 2021.
As usual, the quality of the seats was measured by the number of problems per 100 vehicles (PP100). The lower the number, the better the quality. However, the Hyundai Elantra is ranked first in the compact mass market category with just 5.7 points, while the Honda Civic and Volkswagen Golf are ranked second and third in the same category.
Meanwhile, the Honda Clarity is ranked # 1 in the midsize to large mass market category with 5.3 points, with the Dodge Charger and Nissan Maxima not far behind.
Nissan Rogue leads the compact crossover segment for the mass market, followed by the Ford Mustang Mach-E and Honda CR-V. It should be noted that the Nissan Rogue has the lowest PP100 among mass market models at 4.2, even outperforming premium car brands in this year’s survey.
On the other hand, the Chevrolet Blazer, Hyundai Palisade and Nissan Murano have been voted the best in the midsize to large SUV category in the mass market.
In the mass market pickup / van segment, the Ram 1500 leads the way, while America’s current best-selling Ford F-150 follows right behind, and the GMC Sierra comes in third.
Porsche 718 and Lexus UX are leading among premium brands. Lexus RC and Genesis G90 round out the list of premium vehicles, while Lexus LX and BMW X4 are among the top three in the premium SUV category.