Analysts of consulting company J. D. Power conducted a survey of owners of three-year vehicles and found the most reliable brand in the world. The winner in 2019 has become the South Korean brand Genesis.
All the experts interviewed for 100 owners of cars of each brand and analyzed the number of problems they faced two years of operation. The complaints are divided into several categories, but take into account everything from the failure of the headlamps and ending with problems with connecting smartphone via Bluetooth, and also overrated features driver assistance systems.
According to the survey, the manufacturer of the most reliable cars have become the South Korean brand Genesis: in the two models revealed 89 complaints per 100 vehicles. In second place was Lexus, which recorded 100 complaints, and third place went to “Buick” with a score of 103 complaints. While Genesis is involved in ranking for the first time, according to the rules, the car brand to be sold in the market not less than three years, to participate in the study.
On the last places of a rating there is four manufacturers,which on every machine received an average of two complaints from each owner. Among them: Volvo (185 complaints), Jaguar (186 complaints), Chrysler (214 complaints) and Land Rover with a record 220 complaints per 100 vehicles.
Before that eight years in a row the first place in the ranking of the most reliable three-year car kept Lexus. Last year, he improved his record with 106 problems up to 100, but still shifted to the second place brand Genesis. The South Korean brand has already participated in the study, J. D. Power, but only as a new car – in this category he made his debut with a second place, and then twice became the leader.
Did You know that InfoCar is in Facebook?
Yes, it has long podpisana, but decided not podpisatsja first sliseobrazutee subscribe – @InfoCar.ua
and learn the results of the survey
In addition, the experts noted the improvement in the average for the industry. It decreased by only two points (from 136 to 134 problems), however, according to the organizers, this figure is the best for the last 31 years.
Whose result became for you unexpected?