American company J.D. Power, or more precisely, its division in China, ranked the automotive brands represented in the country in terms of product reliability. It includes overseas manufacturers, joint venture products, and local brands.
J.D. The Power 2021 China Initial Quality Study takes into account the number of complaints from new car owners in the first six months after purchase. Each brand is assigned a numeric score that shows the number of problems per 100 vehicles. The rating is divided into several categories: premium and luxury brands, mass market and exclusively Chinese brands.
Premium and luxury brands
The studies also indicate specific models that J.D. Power was ranked among the highest quality. In the compact crossover category, the Geely Vision X3 won. Among the mid-size SUVs, Lynk & Co 05 took first place. In the mid-size sedan category, the Honda Accord was named the best, and among the luxury sedans, the Mercedes-Benz S-Class.
The most frequently cited problems for new car buyers in China are: slow USB charging, bad smell in the cabin and excessive noise in the cabin. It is noteworthy that for the previous six years, the Chinese themselves called the unpleasant smell in the cabin the main problem of Chinese cars.
The 2021 study is based on responses from 34,158 vehicle owners who purchased a vehicle between June 2020 and March 2021. The study covers 264 models from 58 different brands. The survey was conducted from December 2020 to May 2021 in 70 major cities in China.